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Frequently Asked Questions

• Questions about our Service

• Site Modification Questions

• Marketing Questions

Questions About Our Service

• Why does my accounting firm need a web site? 

• How will a ClientSource web site enhance my firm’s image? 

• Do I still need a web site if my clients aren’t on the Internet? 

• Why can’t I just develop my own site or have one of my clients do it for me? 

• What if I already have a web site?

• I don’t have a lot of time to set up a web site. How long does it take?

• How much does a ClientSource web site cost?

• What's included with my subscription?

• What if I want to cancel my subscription?

• How do I get started?

• I don't have a domain name yet. How do I get one?

• I already have my own domain name. Can I use it with your web site?

• How long will it take to get my web site on the Internet?

• Will my web site look the same as everyone else’s? 

• Can I make changes and customize my web site?

• Do I need to learn programming or HTML to customize my site?

• Can I see a sample of what my web site will look like? 

• Can I see the web sites of other accountants who have used your service?

• Do you guarantee your service? 

• Where is the information on my web site saved?

• How safe will the information in my computer be?
   

Site Modification Questions

• How do I begin to modify my site?

• How do I add pictures to my web site?

• Can I have text on my homepage instead of pictures?

• How can I incorporate my firm logo into my web site?

• How do I customize the list of services my firm provides?

• Where do I list my credentials in my site?

• How can I add new feature articles?

• How often should I update the information on my site?

• How long does it take to see the updates?

• What can I do if my compliance department doesn’t approve of a particular article or calculator on my web site?

• How Do I Manage My Emailed Newsletter?

• How Do I setup client accounts in Secure File Transfer?

Practice Development Questions

• I want to attract new clients to my site. How can you help?